[Written over a year ago when I switched jobs. Not sure why I neglected to publish…but I still appreciate RCB bank, even though I’m over 500 miles away now…it’s STILL “my bank!”]
I’ve had a wonderful time working for the local bank the past few years. Along with other activities I’ve spent my days staring at checks written by customers, squinting at the handwriting of Mr. Jones and Miss Smith, trying to interpret what dollar and how many cents they mean.
You’ll never believe how many people put about 4 zeroes BEFORE the dollar amount on their deposit slip…and a dash, or slash, or dots, or smiley face after the written dollar amount–leaving me to guess what they actually intend in regard to their accounts. My coworkers grew weary of hearing me say, “I wanna teach a class in how to write checks or people can’t have accounts!”
I can now stop feeding that wicked machine that photographs (but for me it eats) paper checks and distorts them until I cringe at the outcome. They’re letting me out of validating new information, they now understand that they cannot train this old traditionalist to read the “new math” kind of numbers that some customers are writing for us.
And now I’ve turned another page in my personal history and moved on to more familiar ground. I left the hallowed tan cubicles, ornate paneled elevators, with scenes of quiet floral vases and opulent wallpaper for a more common habitat. I learned a great deal from each of those I met at the bank. I learned not go to the banking floor to cash a cheque unless it’s between 2 and 3 pm. And which teller to approach–one always busy, one chatting you up so that you never go away feeling less than a new member of the family.
I learned that it is NOT necessarily worth it to wear jeans on Friday. That the bank has the very best leftovers in town (their catered events are fantastic). I learned that behind this genteel aura of respect, impersonal formality and “properness” is a group of observant, thoughtful and caring people, a team who shows regard for your personal safety and security, trying to help you succeed (sometimes in spite of your own best intentions).
The slow, deliberate nature of their decision-making process allows time to examine all avenues available to their clients…resulting in a studied, wise and certain direction that will rarely offer you less than the very best outcome possible. Quite a legacy, when you stop to think about it.
I’ve moved on to new territory…different, surely, but not necessarily better. Just different. But after all’s said and done, I can still say with certainty and pride, ..”that’s STILL my bank!”